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Subprocessors

Last updated

Treat Technologies LLC uses the third-party services below to deliver the Services. Each is engaged under a written agreement that limits its use of practice data to providing its service to Treat. Under our Business Associate Agreement, a subprocessor that creates, receives, maintains, or transmits protected health information on Treat's behalf must agree in writing to the same restrictions that apply to Treat.

Practices may also connect the Services to systems that are not subprocessors, such as their own practice-management system, e-mail, calendars, review platforms, and advertising accounts. Data sent to those systems goes at the practice's direction and is not covered by this list.

Subprocessors that may handle protected health information

SubprocessorPurposeData it may handleLocation
SupabaseDatabase, authentication, and file storageAll practice data, including PHIUnited States
VercelApplication and website hostingAll practice data in transit and in logs, including PHIUnited States
Netsapiens / ViirtuePhone, text messaging, voicemail, and faxPhone numbers, message content, call audioUnited States
DeepgramCall and voicemail transcriptionCall audio and transcriptsUnited States
AnthropicAI features (summaries, drafting, assistants)Transcripts, messages, and practice data sent to AI featuresUnited States
OpenAIAI features (assistant, embeddings)Practice data sent to AI featuresUnited States
ResendTransactional and practice e-mail deliveryRecipient e-mail addresses and message contentUnited States
LobPrinted patient statements and mailPatient name, mailing address, statement contentUnited States
Daily.coTelehealth videoLive audio and videoUnited States
NexHealthPractice-management system integrationPatient, appointment, and clinical records synchronized from the PMSUnited States
DentalXchangeInsurance eligibility and claims clearinghousePatient, subscriber, and procedure information for claims and eligibilityUnited States
CardPointe (Fiserv)Payment processingCardholder name, payment details (tokenized), amountsUnited States
StripePayment processingCardholder name, payment details (tokenized), amountsUnited States
CherryPatient financingPatient name, contact details, purchase amount, at the practice's directionUnited States

Other subprocessors

SubprocessorPurposeData it may handleLocation
PlaidPractice bank-account connections for bookkeepingPractice financial transactions (no patient data)United States
CloudflareBot protection on signup and quote formsIP address and browser signals (no patient data)United States
HubSpotSales CRM, quotes, and e-signature for practice agreementsPractice and prospect contact details, quote and signature records (no patient data)United States

We update this list when a subprocessor is added or replaced and give practices notice as the Business Associate Agreement provides. Questions: legal@alltreat.io